Refund & Exchange Policy
-Do we accept returns ?
Yes, we provide returns for all items with below term and condition applied;
*SALES ITEMS ARE NON REFUNDABLE & EXCHANGE*
Return's Term & Condition
1. All return must be posted to us within 3 working days after buyer receive the parcel. (*delivered date as first day)
2. Items must be in its original condition. Please make sure all items are unworn, unwashed, and unaltered.
Please allow 20-30% discrepancy in the product color due to lighting and monitor resolution (actual may appear darker/brighter). In such cases, the variance may not be considered as a defect.
There might be 1cm-3cm differences in the measurements given due to the different stretchable quality of the material and the way measurement is taken.
Please do check the measurements given in our products and compare with your existing dresses for best fit. Otherwise please check with us your stats to gauge your best fit.
Is there any additional charges involved for exchange?
Buyer will need to bear the both side postage (buyer and seller) if the return reason fall under Unsatisfactory Items Reason (eg: sizing problem).
If the return reason is under Defective- related items, We will bear the both side postage.
Lastly we do not accept the reason of not suit / not nice after wearing as every body has different body shape, we only accept valid reasons
-How do I return Defective Items / Wrong Items?
Kindly please contact us at 017 8896499 and provide us the supporting photos of defective Items / Incorrect item received.
Return your items to the address shown below:
Name : Beyonce Fashion
Address: 14, Jalan PUJ 7/5, Taman Puncak Jalil, 43300 Seri Kembangan, Selangor
Contact No : 017 8896499
*Please note that return parcels may take up to 3 working days to be processed.